Rosland Capital Customer Reviews
At Rosland Capital, we pride ourselves on our ability to deliver high quality customer service. We work hard to educate our customers on the potential value of gold. Our specialists strive to understand each customer’s unique situation so that we can help them feel confident in their choices. Our customers want and deserve good service, whether it’s from a small local gold dealer or a national seller like Rosland. As such, it is critically important to us that we build and continue to foster a relationship with all of our customers, as you’ll see in the reviews below.
Below, you'll see a selection of reviews from satisfied Rosland Capital customers, with links to many more on our Reach150 site. Naturally we're proud of these reviews, our A+ rating from the Better Business Bureau, and our AAA rating from the Business Consumer Alliance. However, no organization is perfect, and we take any complaints very seriously – if you have any issues you'd like to discuss, please email our Chief Compliance Officer at services@roslandcapital.com or call us toll-free at 1-800-967-5151 and we'll do what we can to help.
Customer Reviews
Garry W. recommends Sr. Account Representative Brian Shanahan
July 15, 2022
This was our first time buying gold and silver. Mr. Brian Shanahan provided excellent service and his knowledge in buying made us feel very comfortable in our transaction. We look forward to buying additional metals from him in the future.
Michael P. recommends Sr. Account Representative Erik von Detten
July 14, 2022
My experience has been so positive setting up my precious metals IRA; it was a pleasure to work with Erik. He was knowledgeable and answered all my questions, making me feel more confident in the decision to convert our IRA to precious metals. There were no surprises because he walked me through the whole process. I can highly recommended Erik at Rosland Capital. Thank you.
Wayne B. recommends Sr. Account Representative Erik von Detten
July 14, 2022
I will tell everyone to "do your own homework." I did mine and was satisfied it would be okay for me. I knew what I was wanting for me, & I can say that this works for me. John & Erik have both been great to work with. Fill your head with as much information on economics as you can before you make any move with your hard earned money & you'll more than likely do well.
Julie W. recommends Sr. Account Representative Brian Shanahan
July 14, 2022
I have been extremely pleased with Rosland Capital and with Brian Shanahan. They made this transfer process so easy and kept in constant touch with me throughout. I did not expect this level of customer service and feel very good about the decision to transfer my IRA. Thank you for your help and great service reps.
Brad M. recommends Sr. Account Representative Heather Ho
July 13, 2022
My experience with Heather was most gratifying. She was polite, cordial, knowledgeable, and asked to the point questions so I knew exactly what her point was. She reviewed what I was looking for and delivered options with numbers to back it up. I was very impressed with Heather and when I feel the need to call her she'll be waiting. Fantastic service completely.
Samuel P. recommends Sr. Account Representative Michael Shaver
July 13, 2022
Mike was very helpful and kept me informed all along the way.
Darlene M. recommends Sr. Account Representative Erik von Detten
July 13, 2022
I highly recommend Rosland Capital. Gold and silver was new to me and Erik was very helpful in explaining it. Whenever I have any questions he is quick to respond.
Mark H. recommends Sr. Account Representative Frank Nero
July 12, 2022
Courteous, friendly very professional informative prompt on returning communications very satisfied with complete transaction
Erling B. recommends Sr. Account Representative Erik von Detten
July 12, 2022
Purchasing precious metals from Rosland Capital is an easy, no hassle process! They'll help you with the paperwork and explain everything to you in a language you can understand; not some confusing financial jargon. I've used them more than once and will, hopefully use them again in the future.
Vicki M. recommends Sr. Account Representative Erik von Detten
July 09, 2022
Our work for the majority, has been with Erik. Erik has been courteous, prompt, and professional. If he didn't know the answer to a question, he would find out and call us back. Follow up phone calls were always good as well. We will continue to work with Rosland because of their professionalism.
RA C. recommends Sr. Account Representative Chase Greenich
July 09, 2022
I've had the privilege of working with Chase of Rosland Capital in my seeking information and, ultimately, purchasing gold and silver. I had questions regarding buying precious metals as a hedge against inflation and with what I might need when I near retirement. Chase provided me with information……He worked with me throughout the process and always provided the opportunity to ask questions or address any concerns I might have. I am very pleased with my experience with Rosland Capital and with Chase. I have recommended friends and family to contact Rosland Capital and to ask for him by name.
Mark W. recommends Sr. Account Representative Erik von Detten
July 08, 2022
Excellent service. Erik does a great job assisting and serving his clients.
Richard F. recommends Sr. Account Representative Erik von Detten
July 08, 2022
Was walked through the process of rolling over my 401k into a gold and silver ira with Eric Von Detten was very helpful and made the process very easy would highly recommend Rosland for your precious metals needs
Miguel C. recommends Sr. Account Representative Erik von Detten
July 08, 2022
Like it. It's great and I want to continue to do business here.
Sandra H. recommends Sr. Account Representative Erik von Detten
July 07, 2022
I feel extremely secure with Rosland Capital and Erik at my side.
Joel K. recommends Sr. Account Representative Erik von Detten
July 07, 2022
Rosland Capital has been a great help in converting our assets from simple savings accounts and stocks to gold and silver coins. Erik von Detten handled our conversion from a traditional IRA and 401K to a gold based IRA easily and quickly... With the volatility of stock market right now we are resting easy knowing our assets are safe and growing with gold and silver.
Arlene M. recommends Sr. Account Representative Michael Shaver
July 07, 2022
Michael helped me so much. This is my first adventure into gold and he helped me so much.
Raymond H. recommends Sr. Account Representative Erik von Detten
July 07, 2022
I have been happy with the service. Erik is very prompt, well-spoken and addresses all of my questions knowledgeably. I will continue to do business with RC in the future.
Gary F. recommends Sr. Account Representative Erik von Detten
July 07, 2022
A very good professional company to do business with. They were very helpful.
William A. recommends Sr. Account Representative Erik von Detten
July 07, 2022
Mr. Detten helped me with making up my mind what was better for my retirement. He has been very patient with me. I am not very familiar with this kind of stuff. I look forward to Mr. Detten and myself with further achievements.