Rosland Capital Customer Reviews
At Rosland Capital, we pride ourselves on our ability to deliver high quality customer service. We work hard to educate our customers on the potential value of gold. Our specialists strive to understand each customer’s unique situation so that we can help them feel confident in their choices. Our customers want and deserve good service, whether it’s from a small local gold dealer or a national seller like Rosland. As such, it is critically important to us that we build and continue to foster a relationship with all of our customers, as you’ll see in the reviews below.
Below, you'll see a selection of reviews from satisfied Rosland Capital customers, with links to many more on our Reach150 site. Naturally we're proud of these reviews, our A+ rating from the Better Business Bureau, and our AAA rating from the Business Consumer Alliance. However, no organization is perfect, and we take any complaints very seriously – if you have any issues you'd like to discuss, please email our Chief Compliance Officer at services@roslandcapital.com or call us toll-free at 1-800-967-5151 and we'll do what we can to help.
Customer Reviews
John F. recommends Sr. Sales Representative Jason Dark
January 12, 2024
Jason Dark at Rosland Capital was referred to me....I was interested in purchasing some gold coins and really did not know how to go about doing it. I called Rosland and talked to Jason and was happy with our initial conversation and felt confident in dealing with him. Over the last couplie of years I have made additional purchases and have been very satisfied....
Ezra S. recommends Sr. Sales Representative Jason Dark
January 10, 2024
I think Jason Dark is an awesome representative for Rosland Capital. Very professional, patient, easy to talk to...Thank you, Jason!
Michael G. recommends Sr. Sales Representative Jason Dark
January 10, 2024
I am very satisfied with my rep. Always helpful with information and very courteous.
Rama D. recommends Sr. Sales Representative Jason Dark
January 08, 2024
I am new to buying coins but my rep Jason Dark has been very helpful assisting through the process and making the experience enjoyable for me. I would recommend this company. There was no pressure and the whole process felt organic.
Dennis N. recommends Sr. Sales Representative Jason Dark
January 05, 2024
My contact person, Jason Dark was very helpful and explained everything to my satisfaction. He took the time to answer all of my questions and I felt very comfortable completing my purchase through Rosland Capital.
Carlene B. recommends Sr. Sales Representative Jason Dark
December 07, 2023
Jason Dark has done a very good job helping me purchase gold. He’s always there to answer questions and guide me to a good purchase. I will recommend him to anyone interested in purchasing gold.
Amy V. recommends Sr. Sales Representative Sean Notaro
November 20, 2023
I had the pleasure of working with Sean Notaro during a very difficult time while handling my mother’s estate. He navigated through a rather complicated process with professionalism and compassion.
Sarah V. recommends Sr. Sales Representative Heather Ho
November 14, 2023
Heather has been fantastic! My Dad is not doing well and she has been very informative and helpful throughout the process of helping me.... I would recommend her to anyone who is looking, she is very knowledgeable, responsive and follows through to make sure she is helping anyway she can.
Steve E. recommends Sr. Sales Representative Erik von Detten
November 13, 2023
Wonderful Service. Erik has been great to deal with and all transactions have been completed with the best service I have seen.
Kandi M. recommends Sr. Sales Representative Heather Ho
November 11, 2023
My representative, Heather Ho, at Rosland Capital Capital LLC is the most responsive, most thorough and most knowledgeable representative I have ever dealt with....Heather constantly keeps her metal buyers up to date on order progress and will regularly call or text you to keep you informed. Heather will even call you the day before and the day of delivery to make sure you received your entire order. I should know since, I have personally used Heather Ho as my Rosland Capital LLC representative 4 times since 2021 for mine and my mother's metal purchases. Heather, even helped me roll-over my federal retirement 401k to a precious metal backed gold and silver IRA. The whole process was seamless and without issue....Have recommended Heather to some of my friends and she has even helped them make their purchases as well.
Anne B. recommends Sr. Sales Representative Erik von Detten
November 09, 2023
Excellent Service! Very efficient in service. I signed up right away with Rosland Capital!
Wayne T. recommends Sr. Sales Representative Michael Shaver
November 07, 2023
I have made gold and silver purchases from Rosland Capital and have always dealt with Michael Shaver. He is knowledgeable, helpful and friendly. When I buy gold and silver in the future, I will do business with Michael.
Steve E. recommends Sr. Sales Representative Erik von Detten
November 03, 2023
Wonderful Service. Erik has been great to deal with and all transactions have been completed with the best service I have seen.
Nicholas F. recommends Sr. Sales Representative Frank Nero
October 31, 2023
Glad to Work with Frank. Took care of my order & was very in touch.
Ken C. recommends Sr. Sales Representative Frank Nero
October 27, 2023
Frank has guided me and been very helpful in my purchasing some gold and silver. We have talked several times and communicated on the internet. He has been very honest in guiding me. He is a very good Rosland employee. Thanks, Frank.
Theodore K. recommends Sr. Sales Representative Heather Ho
October 27, 2023
Glad to have Heather Ho as my sales representative....She shares in a very constructive fashion what she has learned with her clients so that they can make the best decision for themselves. Plus, she has a fine sense of humor which we need more of these days. I regard her as a true Rosland Capital professional.
William C. recommends Sr. Sales Representative Chase Greenich
October 19, 2023
Chase is very knowledgeable and patient. He guided me through the process. He seemed to care about my personal life.
Cindy B. recommends Sr. Sales Representative Frank Nero
September 28, 2023
Frank was so patient and helpful getting me setup with the metals and gold couldn't have had a better experience.
Jennifer H. recommends Sr. Sales Representative Chase Greenich
September 18, 2023
I have made several purchases through Rosland Capital with Chase Greenich. He made it easy and encouraged me along the way since as the wife I was making these decisions with my husband's 401K money. Just a little stressful. He guided me every step of the way and follows up with me as we go through these turbulent times. He shares his knowledge so I feel very confident in the purchases I made. I am grateful.
Al V. recommends Sr. Sales Representative Chase Greenich
September 10, 2023
I purchased my first 6 gold coins about 6 years ago. Not too long ago, I've converted both my wife and my 401k over to gold and silver and Chase helped me all the way with his knowledge of gold and silver. As long as he's with Rosland Capital, he will always be my go to. I'm proud to call him a friend.