Rosland Capital Customer Reviews
At Rosland Capital, we pride ourselves on our ability to deliver high quality customer service. We work hard to educate our customers on the potential value of gold. Our specialists strive to understand each customer’s unique situation so that we can help them feel confident in their choices. Our customers want and deserve good service, whether it’s from a small local gold dealer or a national seller like Rosland. As such, it is critically important to us that we build and continue to foster a relationship with all of our customers, as you’ll see in the reviews below.
Below, you'll see a selection of reviews from satisfied Rosland Capital customers, with links to many more on our Reach150 site. Naturally we're proud of these reviews, our A+ rating from the Better Business Bureau, and our AAA rating from the Business Consumer Alliance. However, no organization is perfect, and we take any complaints very seriously – if you have any issues you'd like to discuss, please email our Chief Compliance Officer at services@roslandcapital.com and we'll do what we can to help.
Customer Reviews
Patrick C. recommends Sr. Account Representative Chase Greenich
August 22, 2022
Excellent customer service, Very informative, Very helpful, Excellent products, Excellent suggestions.
Linda B. recommends Sr. Account Representative Chase Greenich
August 18, 2022
I am so fortunate Chase Greenich helped me with my first ever precious metals acquisition to diversify my portfolio. He explained everything well and made sure I understood all the terms. Shipping was fast! He follows up promptly, returns calls and tracks values. He is my go to guy for precious metals. I highly recommend Chase to anyone even considering precious metals.
Kay W. recommends Sr. Account Representative Nicole Hillebrandt
August 09, 2022
My husband and I have really enjoyed working with Nicole. She is very friendly and knows her stuff about precious metals. We will always go with Nicole for the best service.
Mark P. recommends Sr. Account Representative Heather Ho
August 08, 2022
I appreciate Heather's willingness to take me on as a new client, my previous agents having moved on. My confidence in the eventual positive outcomes for my precious metals investments has been enhanced. Her knowledge and personability make for a pleasant and again, confidence building customer experience. I look forward to the same in all future activities.
Michael R. recommends Sr. Account Representative Elisabeth Lund
August 03, 2022
Elisabeth Lund did an outstanding job of explaining available options and the process involved as a first time buyer. She is a great asset to her team!
James H. recommends Sr. Account Representative Erik Von Detten
July 30, 2022
Erik was great to work with. I recommend him.
Jim K. recommends Sr. Account Representative Chase Greenich
July 30, 2022
I am happy to have the opportunity to express my appreciation for the help and advice Chase Greenich has given. Chase is very knowledgeable and very helpful. He is someone that is easy to talk with. I hold Chase in high regards because of his honesty and integrity. The best part of my meeting Chase is that I now have a wonderful friend for life. Thank you Chase Greenich. Talk to you soon.
Lana H. recommends Sr. Account Representative Elisabeth Lund
July 29, 2022
Elisabeth is professional and courteous. She is very knowledgeable of all the products, price, and availability.
Elizabeth L. recommends Sr. Account Representative Elisabeth Lund
July 29, 2022
Elisabeth Lund was very professional and pleasant and knowledgeable of her product. Working with her was my pleasure.
Marybeth J. recommends Sr. Account Representative Erik Von Detten
July 29, 2022
I would like to commend Erik Von Detten at Rosland Capital for his thoroughness and patience introducing me into the world of investing. Thank you so much.
Kent K. recommends Sr. Account Representative Chase Greenich
July 29, 2022
Chase and Rosland have been great to do business with and the shipping is as promised
William G. recommends Sr. Account Representative Frank Nero
July 28, 2022
My Rosland Capital IRA transfer went very smoothly. Rosland's service was great and Frank walked me through the whole process simplifying things for me.
Buford C. recommends Sr. Account Representative Frank Nero
July 28, 2022
Mr. Frank Nero was very helpful in my very first transaction with Rosland Capital in purchasing Gold and Silver and I would highly recommend him to any future clients.
Daniel S. recommends Sr. Account Representative Erik Von Detten
July 28, 2022
Excellent job and I will use this company always with my full confidence.
Dean P. recommends Sr. Account Representative Chase Greenich
July 27, 2022
Chase has been incredibly helpful. I was new to previous metal investing, and using it in an IRA. He provided crystal clear guidance for me to convert some of my 401k investments into a gold IRA. He stays in touch with me about important world market updates. He is always ready to answer any questions I have.
George S. recommends Sr. Account Representative Frank Nero
July 26, 2022
It was quick, easy, and Frank talked me through all the steps.
Robert K. recommends Sr. Account Representative Frank Nero
July 26, 2022
Very helpful, he explain[ed] everything to help me understand. I would recommend him.
Richard H. recommends Sr. Account Representative Erik Von Detten
July 24, 2022
Erik Von Detten was great to work with. I recommend him.
Judith G. recommends Sr. Account Representative Erik Von Detten
July 23, 2022
Rosland Capital is an Excellent Company. When I was losing money in the stock market I called and spoke to a very well spoken man Erik and he advised me about gold and silver and how to protect my money! I would recommend you call him if you are losing your money!
Allyson H. recommends Sr. Account Representative Erik Von Detten
July 23, 2022
Erik has been keeping me abreast of the Gold and Silver markets on a regular basis. My account with him was set up in a professional manner; he actually helped me in a personal manner (slow and steady).