Rosland Capital Customer Reviews
At Rosland Capital, we pride ourselves on our ability to deliver high quality customer service. We work hard to educate our customers on the potential value of gold. Our specialists strive to understand each customer’s unique situation so that we can help them feel confident in their choices. Our customers want and deserve good service, whether it’s from a small local gold dealer or a national seller like Rosland. As such, it is critically important to us that we build and continue to foster a relationship with all of our customers, as you’ll see in the reviews below.
Below, you'll see a selection of reviews from satisfied Rosland Capital customers, with links to many more on our Reach150 site. Naturally we're proud of these reviews, our A+ rating from the Better Business Bureau, and our AAA rating from the Business Consumer Alliance. However, no organization is perfect, and we take any complaints very seriously – if you have any issues you'd like to discuss, please email our Chief Compliance Officer at services@roslandcapital.com or call us toll-free at 1-800-967-5151 and we'll do what we can to help.
Customer Reviews
Frank H. recommends Sr. Account Representative Frank Nero
July 21, 2022
I recently placed my first order in precious metals with FrankNero, a delightful gentleman very knowledge[able] about this product
Sandra B. recommends Sr. Account Representative Erik von Detten
July 21, 2022
I have had a very positive investment experience with my advisor Erik Von Detten. When I opened my IRA precious metal gold account he assisted me and informed me of every step from the beginning to the end. Erik is very experienced and knowledgeable. All of my questions were answered thoroughly at the time I asked without hesitation. I am new to precious metals investments and he made me feel comfortable throughout the process. I really appreciate his professional business ethics and I know I can trust his guidance and information he provides when I have any questions. I know Rosland Capital has very high customer service standards and all of the advisors are very reputable. I wholly recommend Rosland Capital to anyone seeking to invest in precious metals. Thank you Erik and Thank you Rosland!
Phillip D. recommends Sr. Account Representative Elisabeth Lund
July 21, 2022
When I called Rosland about investing in precious metals it was my great Fortune to be greeted by Elisabeth Lund. She was very informative and was very up-to-date on current prices as well as trends in the market. She made me feel very comfortable.
Jeremy B. recommends Sr. Account Representative Elisabeth Lund
July 20, 2022
She helped us obtain some gold and silver. Very helpful and courteous. Easy to work with.
George K. recommends Sr. Account Representative Elisabeth Lund
July 20, 2022
Ms. Lund is absolutely great to talk to and do business with. I always look forward to dealing with her. She knows her trade and just the manner in which she deals with us is truly wonderful. I wish all people I deal with were as good.
Rebecca V. recommends Sr. Account Representative Erik von Detten
July 20, 2022
Erik is the best! Always so helpful and patient. Goes above and beyond to assist me with all my questions and concerns.
Kevin T. recommends Sr. Account Representative Heather Ho
July 19, 2022
Sales executive Heather was extremely helpful with my purchase and her knowledge of the product was above what I expected. She certainly knows what it's all about.
Patrick G. recommends Sr. Account Representative Micah Reed
July 19, 2022
Rosland Capital is doing good business…They are friendly to work with and knowledgeable on what's going on.
Alice T. recommends Sr. Account Representative Frank Nero
July 19, 2022
I was very happy with the service received working with Frank Nero for purchase.
Ernest R. recommends Sr. Account Representative Erik von Detten
July 19, 2022
Erik von Detten was very good to work with in my purchase of precious metals. Rosland Capital is a very good company to do business with I am very pleased.
Nancy L. recommends Sr. Account Representative Erik von Detten
July 19, 2022
Erik at Rosland Capital is great to work with and is very attentive to your needs. He responds quickly and professionally.
Jeff H. recommends Sr. Account Representative Frank Nero
July 18, 2022
Working with Frank Nero of Rosland Capital was easy. He kept me informed of the process at all times. Highly recommend him.
Judy R. recommends Sr. Account Representative Mike Ramson
July 18, 2022
Rosland Capital is a good company. They were very helpful and made sure I understood how their company works.
Michael M. recommends Sr. Account Representative Erik von Detten
July 15, 2022
Purchasing gold through Rosland Capital with Erik was an enjoyable experience which took very little time. I've purchased gold through Rosland with him once before as well and he continues to maintain the same sense of friendliness and professionalism with every transaction. He kept in contact throughout the whole process, which I appreciate.
Ada L. recommends Sr. Account Representative Frank Nero
July 15, 2022
Frank handled the transaction very well with courtesy and brevity.
Barry M. recommends Sr. Account Representative Frank Nero
July 15, 2022
Frank is very knowledgeable and friendly. He made the purchasing very easy to understand. All of my questions were answered in a timely manner, I will continue to work with Frank, and highly recommend him.
Rita R. recommends Sr. Account Representative Erik von Detten
July 15, 2022
Thanks for all your help and keeping me updated on how the market is doing.
Stephan M. recommends Sr. Account Representative Frank Nero
July 15, 2022
Great people and great service. Nice clean products. Price was ok.
Allen D. recommends Sr. Account Representative Frank Nero
July 15, 2022
Frank has handled my account as professional as I could want.
Joseph S. recommends Sr. Account Representative Erik von Detten
July 15, 2022
EXCELLENT SERVICE! Erik Von Detten has always been very professional and efficient when handling my purchases!