Rosland Capital Customer Reviews
At Rosland Capital, we pride ourselves on our ability to deliver high quality customer service. We work hard to educate our customers on the potential value of gold. Our specialists strive to understand each customer’s unique situation so that we can help them feel confident in their choices. Our customers want and deserve good service, whether it’s from a small local gold dealer or a national seller like Rosland. As such, it is critically important to us that we build and continue to foster a relationship with all of our customers, as you’ll see in the reviews below.
Below, you'll see a selection of reviews from satisfied Rosland Capital customers, with links to many more on our Reach150 site. Naturally we're proud of these reviews, our A+ rating from the Better Business Bureau, and our AAA rating from the Business Consumer Alliance. However, no organization is perfect, and we take any complaints very seriously – if you have any issues you'd like to discuss, please email our Chief Compliance Officer at services@roslandcapital.com or call us toll-free at 1-800-967-5151 and we'll do what we can to help.
Customer Reviews
Allyson H. recommends Sr. Account Representative Erik von Detten
July 23, 2022
Erik has been keeping me abreast of the Gold and Silver markets on a regular basis. My account with him was set up in a professional manner.
David F. recommends Sr. Account Representative Erik von Detten
July 23, 2022
Erik is a complete professional, and I value this relationship.
Christopher Z. recommends Sr. Account Representative Erik von Detten
July 23, 2022
I am very happy with the service from my account representative Erik von Detten. Found him to be very courteous and professional. It's always a pleasure to speak with him.
Gerald R. recommends Sr. Account Representative Frank Nero
July 23, 2022
Frank was very helpful and professional in his knowledge and attitude. Would not hesitate to work with Frank again.
Kevin T. recommends Sr. Account Representative Heather Ho
July 22, 2022
In reference to my recent purchase from Rosland Capital I would very much like to thank Senior Account Representative Heather Ho who with her dedicated and knowledgeable efforts was able to walk me through the acquisition with a very satisfying outcome. Many thanks.
Charles M. recommends Sr. Account Representative Sean Notaro
July 21, 2022
Over the last few months at work I started listening to some of the talk shows late at night and it seems they are all discussing the topic of investing some of your earnings in precious metals. I really felt this was an avenue I wanted to check out but when I tried to talk with some friends or relatives about Gold and Silver investing most had no experience and were afraid of the risks. As the stock market continued to show red on my investment charts and things kept getting worse I became even more convinced that investing in precious metal was definitely in my future, I just needed to find a good honest person to help me achieve my goal. I saw an advertisement while enjoying a F1 race about Gold and Silver coins that reflected some my hero's that have retired from the sport yet we're now memori[ali]zed on these beautiful coins I could invest in. Naturally I was concerned about this new adventure not certain it was a good move but when I called Rosland Capital and talked at length with Mr. Sean Notaro I started feeling confident about going forward slowly, but yes getting into purchasing precious metals. I discussed my plan with the wife then Sean and I talked about an entry amount, he told me about the business and I felt very comfortable about going ahead with the investment. Sean has been excellent in all areas during this process and I plan to continue seeking his advice and investing planning in the future.
Stuart A. recommends Sr. Account Representative Erik von Detten
July 21, 2022
Best in the Business. Erik von Detten is the best representative anyone could ask. With the markets in turmoil, and I am getting older, I wanted to move my 401K from stocks and bonds into gold and precious metals. I know nothing (and let me put emphasis on 'nothing') about the gold market and precious metals. I went online to Rosland's website and listed my name and number to be contacted. Erik called me within the same day. He was very attentive to my questions, explained in simple terms and very clearly, any information I needed or wanted to know. As we proceeded forward with our transaction, Erik kept me informed of the process, where we were in the transfer of assets, and what to expect. In simple terms, he held my hand throughout the process and I wasn't afraid. I would recommend Erik to anyone looking to move into the gold and precious metals markets and using Rosland Capital. The experience has been so smooth and easy, I wonder why I waited so long to make the move. Erik is the sole reason for this smooth transition. Thank you Mr. Erik and God bless.
Frank H. recommends Sr. Account Representative Frank Nero
July 21, 2022
I recently placed my first order in precious metals with FrankNero, a delightful gentleman very knowledge[able] about this product
Sandra B. recommends Sr. Account Representative Erik von Detten
July 21, 2022
I have had a very positive investment experience with my advisor Erik Von Detten. When I opened my IRA precious metal gold account he assisted me and informed me of every step from the beginning to the end. Erik is very experienced and knowledgeable. All of my questions were answered thoroughly at the time I asked without hesitation. I am new to precious metals investments and he made me feel comfortable throughout the process. I really appreciate his professional business ethics and I know I can trust his guidance and information he provides when I have any questions. I know Rosland Capital has very high customer service standards and all of the advisors are very reputable. I wholly recommend Rosland Capital to anyone seeking to invest in precious metals. Thank you Erik and Thank you Rosland!
Phillip D. recommends Sr. Account Representative Elisabeth Lund
July 21, 2022
When I called Rosland about investing in precious metals it was my great Fortune to be greeted by Elisabeth Lund. She was very informative and was very up-to-date on current prices as well as trends in the market. She made me feel very comfortable.
Jeremy B. recommends Sr. Account Representative Elisabeth Lund
July 20, 2022
She helped us obtain some gold and silver. Very helpful and courteous. Easy to work with.
George K. recommends Sr. Account Representative Elisabeth Lund
July 20, 2022
Ms. Lund is absolutely great to talk to and do business with. I always look forward to dealing with her. She knows her trade and just the manner in which she deals with us is truly wonderful. I wish all people I deal with were as good.
Rebecca V. recommends Sr. Account Representative Erik von Detten
July 20, 2022
Erik is the best! Always so helpful and patient. Goes above and beyond to assist me with all my questions and concerns.
Kevin T. recommends Sr. Account Representative Heather Ho
July 19, 2022
Sales executive Heather was extremely helpful with my purchase and her knowledge of the product was above what I expected. She certainly knows what it's all about.
Patrick G. recommends Sr. Account Representative Micah Reed
July 19, 2022
Rosland Capital is doing good business…They are friendly to work with and knowledgeable on what's going on.
Alice T. recommends Sr. Account Representative Frank Nero
July 19, 2022
I was very happy with the service received working with Frank Nero for purchase.
Ernest R. recommends Sr. Account Representative Erik von Detten
July 19, 2022
Erik von Detten was very good to work with in my purchase of precious metals. Rosland Capital is a very good company to do business with I am very pleased.
Nancy L. recommends Sr. Account Representative Erik von Detten
July 19, 2022
Erik at Rosland Capital is great to work with and is very attentive to your needs. He responds quickly and professionally.
Jeff H. recommends Sr. Account Representative Frank Nero
July 18, 2022
Working with Frank Nero of Rosland Capital was easy. He kept me informed of the process at all times. Highly recommend him.
Judy R. recommends Sr. Account Representative Mike Ramson
July 18, 2022
Rosland Capital is a good company. They were very helpful and made sure I understood how their company works.