Rosland Capital Customer Reviews
At Rosland Capital, we pride ourselves on our ability to deliver high quality customer service. We work hard to educate our customers on the potential value of gold. Our specialists strive to understand each customer’s unique situation so that we can help them feel confident in their choices. Our customers want and deserve good service, whether it’s from a small local gold dealer or a national seller like Rosland. As such, it is critically important to us that we build and continue to foster a relationship with all of our customers, as you’ll see in the reviews below.
Below, you'll see a selection of reviews from satisfied Rosland Capital customers, with links to many more on our Reach150 site. Naturally we're proud of these reviews, our A+ rating from the Better Business Bureau, and our AAA rating from the Business Consumer Alliance. However, no organization is perfect, and we take any complaints very seriously – if you have any issues you'd like to discuss, please email our Chief Compliance Officer at services@roslandcapital.com or call us toll-free at 1-800-967-5151 and we'll do what we can to help.
Customer Reviews
Carolyn R. recommends Sr. Account Representative Shawn Tunney
May 25, 2022
My experience with Shawn Tunney and Rosland Capital was confident and professional. Shawn was knowledgeable and patient in explaining the process to my satisfaction.
Timothy C. recommends Sr. Account Representative Frank Nero
May 25, 2022
…First of all, Frank Nero was affable, knowledgeable and professional and was very persistent with staying in touch. As a newbie, I knew little about navigating my way through this type of commitment. He was ready to answer any questions I may have had from the simple and naive to the more complex. A man of good stewardship and trustworthiness. I am now an owner of gold & silver and feeling great about it. Thank you Frank Nero and Rosland Capital.
James H. recommends Sr. Account Representative Frank Nero
May 23, 2022
I am very pleased with my dealings with Rosland Capital and especially with Frank Nero.
Judy B. recommends Sr. Account Representative Frank Nero
May 23, 2022
My first purchase with Frank Nero & Rosland Capital went wonderfully well. I found Frank to be most informative, very helpful & kind.
Raymond N. recommends Sr. Account Representative Frank Nero
May 23, 2022
My first purchase with Rosland Capital & Frank Nero was a very good experience without any problems.
Beverly W. recommends Sr. Account Representative Heather Ho
May 21, 2022
Agent was very thorough in explaining what I needed to get this transaction done. She saw that I got my precious metals in a timely manner. Thanks.
Robert B. recommends Sr. Account Representative Frank Nero
May 19, 2022
Frank has been wonderful to work with. This is my first experience buying gold... After my first purchase, it makes me feel comfortable I'm ready to make another purchase.
Charles M. recommends Sr. Account Representative Frank Nero
May 17, 2022
I have been working with Frank Nero for a little over a year and I'm now on my third gold purchase. My experiences have all been good and Frank has been most helpful. He is a dedicated professional that ensured that I fully understood what I was purchasing and the benefits/risks involved. Frank has always personally followed up on my purchases every step of the way with e-mails and phone calls to inform me of order and delivery status. Frank comes highly recommended by me and is a true asset to Rosland Capital.
Tracy H. recommends Sr. Account Representative Heather Ho
May 08, 2022
Heather Ho has such high energy in her voice that I enjoy each experience of buying products through her. I trust that she will be meticulous in the paperwork and wrap up the transaction in record time. I'm so glad to know Heather handles all details!
Mary R. recommends Sr. Account Representative Shawn Tunney
May 05, 2022
Shawn helped through the process of purchasing gold. This is a new experience for me but he made it so easy, knowledgeable and answered all of the questions I had during the purchase. He is an asset to the company.
Roger F. recommends Sr. Account Representative Frank Nero
April 29, 2022
I have had a very good experience with Rosland Capital LLC. I would recommend them highly.
Lois E. recommends Sr. Account Representative Chase Greenich
April 26, 2022
I would highly recommend Chase.
Chris A. recommends Sr. Account Representative Frank Nero
April 22, 2022
Frank Nero was an excellent experience, very informative and always kept me updated, I plan to continue working with him again.
Kevin H. recommends Sr. Account Representative Frank Nero
April 22, 2022
I enjoy dealing with Rosland Capital, especially with Frank Nero, who continues to help. I will continue to do business with Frank for years to come.
Richard P. recommends Sr. Account Representative Michael Shaver
April 22, 2022
Mike Shaver is great. Honest, knowledgeable and provides great service.
Dennis M. recommends Sr. Account Representative Frank Nero
April 22, 2022
I appreciated Frank's patience with me, as well as his dedication to getting my transfer completed.
Gayle C. recommends Sr. Account Representative Frank Nero
April 21, 2022
I only use Frank Nero to purchase my precious metals. Frank is always friendly, responsive, and extremely professional I highly recommend him!
Thomas P. recommends Sr. Account Representative Heather Ho
April 21, 2022
Throughout our discussions, Heather was very patient and courteous in responding to my many questions. She represented Rosland Capital in a truly dedicated and professional manner. Many thanks to you Heather!
Jeff W. recommends Sr. Account Representative Chase Greenich
April 19, 2022
Chase Greenich is very knowledgeable and has helped every step of the way. I would recommend him to anyone considering Rosland Capital!
Michelle K. recommends Sr. Account Representative Tyler Haugen
April 12, 2022
Tyler was patient, helpful and knowledgeable! Would use again